Effective Date: [INSERT DATE]
1. Agreement
By accessing our website, requesting a quote, purchasing a service, or otherwise engaging 1st North Star Consulting, you agree to these Terms of Service and any service-specific scope, proposal, invoice, statement of work, or agreement applicable to your project.
2. Eligibility and Authority
You represent that you are legally capable of entering into the transaction and, when acting for a business or organization, that you have authority to do so.
3. Services
We provide digital, creative, administrative, marketing, website, content, AI-assisted, and related services. Specific deliverables are defined by the applicable service page or written scope. We may decline projects that fall outside our capabilities, policies, or risk tolerance.
4. Managed Fulfillment
Clients contract with 1st North Star Consulting. We may use employees, contractors, virtual assistants, specialists, software providers, and AI-assisted tools to fulfill services. Assignment of a specific individual is not guaranteed unless expressly agreed.
5. Client Materials and Instructions
You are responsible for providing accurate, lawful, and sufficiently detailed instructions and for having the rights and permissions necessary for materials you provide. We may rely on client-provided information unless verification is expressly included in scope.
6. Fees and Payment
Fees, deposits, milestones, recurring charges, and payment schedules are governed by the applicable quotation, checkout, invoice, or agreement. Work may be paused for non-payment.
7. Revisions and Scope Changes
Included revisions are limited to the purchased scope. Expanded scope, new concepts, additional deliverables, or materially changed requirements may require additional fees and timelines.
8. Intellectual Property
Ownership of final deliverables is governed by the applicable agreement and the Intellectual Property Policy. Third-party assets, fonts, stock media, software, templates, plugins, and licensed components remain subject to their own license terms.
9. AI-Assisted Services
AI tools may be used in service delivery. AI output may contain inaccuracies, similarities to existing material, or other limitations. Clients must review final output before publishing or relying on it, especially in professional or regulated contexts.
10. No Guaranteed Business Outcomes
Unless expressly stated in writing, we do not guarantee revenue, profit, search rankings, traffic, conversions, leads, followers, sales, platform approval, or other business outcomes.
11. Third-Party Platforms
We are not responsible for changes, downtime, account actions, approvals, pricing, policies, security events, or discontinuation by third-party platforms and vendors.
12. Acceptable Use
Clients may not use our services for unlawful, fraudulent, infringing, abusive, deceptive, malicious, or prohibited activities described in our Acceptable Use Policy.
13. Limitation of Liability
To the maximum extent permitted by applicable law, liability arising from a specific service should be limited as stated in the applicable agreement and should exclude indirect, incidental, special, consequential, or lost-profit damages where legally enforceable.
14. Governing Law and Disputes
The governing law, venue, and dispute process should be finalized with Philippine legal counsel and reflected here before launch. For custom international contracts, separate written terms may apply.
15. Changes
We may update these Terms. The version in effect at the time of a transaction generally governs that transaction unless otherwise agreed or legally required.
16. Contact
Questions regarding these Terms may be sent to [INSERT LEGAL / GENERAL EMAIL].